{"id":2975,"date":"2024-12-12T16:47:28","date_gmt":"2024-12-12T16:47:28","guid":{"rendered":"https:\/\/hlg-testing.co.uk\/ioh\/?page_id=2975"},"modified":"2024-12-30T11:54:04","modified_gmt":"2024-12-30T11:54:04","slug":"market-intelligence","status":"publish","type":"page","link":"https:\/\/hlg-testing.co.uk\/ioh\/market-intelligence\/","title":{"rendered":"Market Intelligence"},"content":{"rendered":"<div class=\"title_parent full_width\">\n    <div class=\"fixed_width\">\n        <h1>Market Intelligence \/ Research \/ White Papers<\/h1>\n    <\/div>\n<\/div><div class=\"full_width_media_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n                    <div class=\"media_container\"><img decoding=\"async\" src=\"https:\/\/hlg-testing.co.uk\/ioh\/wp-content\/uploads\/2024\/05\/p4h22-roundup-feature-800x522-1.jpg\"><\/div>\n            <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Welcome to Market Intelligence from\u00a0<\/strong>Institute of Hospitality<\/h3>\n<p>&nbsp;<\/p>\n<p>Here at the Institute of Hospitality, we produce several briefing papers, white papers, research and information for IoH members. Some of this information presented is produced by our partners, giving members easy access to valuable resources, information and insights.<\/p>\n<p>&nbsp;<\/p>\n<p>If you would like more information or would like us to partner with you on research, please get in touch with Sam Coulstock FIH, Head of Professional Development\u00a0<a href=\"mailto:sam.coulstock@instituteofhospitality.org\">sam.coulstock@instituteofhospitality.org<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Government Guidance<\/h3>\n<p>&nbsp;<\/p>\n<p>How to comply with fire safety law for those responsible for safety in paying guest accommodation in small premises<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gem-c-heading gem-c-heading--font-size-27 gem-c-heading--mobile-top-margin\"><strong>Details<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"gem-c-govspeak govuk-govspeak gem-c-govspeak--direction-ltr govuk-!-margin-bottom-0\" data-module=\"govspeak\" data-govspeak-module-started=\"true\">\n<div class=\"govspeak\">\n<p>This guide is for people responsible for fire safety in paying guest accommodation that has:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>a simple layout<\/li>\n<li>limited fire risks<\/li>\n<li>a small number of bedrooms designated as guest sleeping accommodation for short-term lets<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>For example, a small bed and breakfast, guest house or self-catering accommodation.<\/p>\n<p>&nbsp;<\/p>\n<p>It includes:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>guidance on complying with fire safety law<\/li>\n<li>a fire risk assessment checklist<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>For other types of paying guest accommodation, use the\u00a0<a class=\"govuk-link\" href=\"https:\/\/www.gov.uk\/government\/publications\/fire-safety-risk-assessment-sleeping-accommodation\">fire safety risk assessment: sleeping accommodation<\/a>\u00a0guide.<\/p>\n<p>&nbsp;<\/p>\n<p>This guide has been published by the Secretary of State under Article 50 of the Regulatory Reform (Fire Safety) Order 2005 (<abbr title=\"Regulatory Reform (Fire Safety) Order 2005\">FSO<\/abbr>) to assist responsible persons in meeting their duties under the FSO.<\/p>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.gov.uk\/government\/publications\/making-your-small-paying-guest-accommodation-safe-from-fire\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"full_width_media_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n                    <div class=\"media_container\"><img decoding=\"async\" src=\"https:\/\/hlg-testing.co.uk\/ioh\/wp-content\/uploads\/2023\/09\/podcast-scaled.webp\"><\/div>\n            <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper on Breaking Barriers in the Hospitality Profession: A Round Table White Paper on Disability in Wales<\/h3>\n<p>&nbsp;<\/p>\n<p>The round table took place in September at Celtic Manor Resort, Newport, Wales and was Chaired by the Institute\u2019s Head of Professional Development\u00a0<strong>Sam Coulstock FIH MIEP<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>Discussing the issues of disability in hospitality, Sam was joined by:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Ben Chong AIH<\/strong>, Lecturer, the University of Wales Trinity Saint David (UWTSD),<\/li>\n<li><strong>Dr Jayne Griffith-Parry MIH<\/strong>, Academic Director Hospitality &amp; Tourism Management, UWTSD,<\/li>\n<li><strong>Christie Hayes MIH<\/strong>, Hotel Manager, Penmaenuchaf Hotel, Dolgellau, Wales,<\/li>\n<li><strong>James Hayward MIH<\/strong>, Cluster General Manager, The Celtic Collection,<\/li>\n<li><strong>Tracy Israel MIH<\/strong>, Director of Talent &amp; Development, The Celtic Collection,<\/li>\n<li><strong>Damien Martin MIH<\/strong>, General Manager, the Parkgate Hotel, Cardiff, Wales,<\/li>\n<li><strong>Dr Katarzyna Minor<\/strong>, Senior Lecturer in Hospitality Management, Cardiff Metropolitan University,<\/li>\n<li><strong>Dr Victoria Richards<\/strong>, Senior Lecturer, Cardiff Metropolitan University<\/li>\n<li><strong>Karen de Koning MIH<\/strong>, Hotel Manager, Grove of Narberth, Pembrokeshire, Wales.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The Institute of Hospitality\u2019s CPD Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem and suggest possible solutions in their outcomes.<\/p>\n<p>&nbsp;<\/p>\n<p>The Round Tables are held nationally across the UK, and outside London, allowing members to participate in critical discussions.<\/p>\n<p>&nbsp;<\/p>\n<p>To download your copy of the Institute\u2019s latest CPD Round Table White Paper on \u2018<strong>Breaking Barriers in the Hospitality Profession: A Round Table White Paper on Disability in Wales<\/strong>\u2019 written by\u00a0<strong>Katherine Price MIH<\/strong>, follow the link below.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/12\/IoH-White-Paper-Breaking-Barriers-2024.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Report: Caterer.com Hospitality Hiring Insider<\/h3>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td>The latest\u00a0<em>Caterer.com Hospitality Hiring Insider<\/em>\u00a0has arrived, providing a full view of hospitality hiring trends from Q3 2024 to help you sharpen your recruitment strategy.<\/p>\n<p>&nbsp;<\/p>\n<p>Alongside key data on areas such as candidate activity, regional trends, job postings and salary benchmarking, you will uncover:<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>The latest hiring market trends from Q3 2024<\/li>\n<li>Exclusive insights and advice from\u00a0<strong>IHG Hotels &amp; Resorts<\/strong>,\u00a0<strong>De Vere Hotels<\/strong>\u00a0and\u00a0<strong>Aqua Restaurant Group<\/strong>\u00a0to help you attract and retain talent<\/li>\n<li>Top tips for ensuring your hospitality hiring success<\/li>\n<li>Ways to expand your talent pools and reach the candidates your business needs<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.caterer.com\/recruiters\/hospitality-hiring-insider-Q3-2024-thank-you?WT.mc_id=AM_R_EM_CAT_HHI_Q3_NOV2024_Inactive&#038;SalesforceAccountId=0011n00001j8dXWAAY&#038;TriggeredUserId=003Sg00000Jcds1IAB&#038;ProbeId=500&#038;campaignid=137083&#038;MailId=150538&#038;TemplateType=MAIL&#038;m_i=WXNjK0CKsv1yH0L1SAjxMorALdNFwZKEQcBCy8s1EdUUdyjbIP3gcR4QBLoxyd6jrNWlbyLcbv0IopNiwLjLxmgExUXtW_Q3GT&#038;M_BT=11515474889\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Uncovering hospitality talent: Your guide to overcoming age bias<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"fusion-text fusion-text-1\">\n<table>\n<tbody>\n<tr>\n<td>Since the pandemic, over 165,000 workers aged 50 and above have entered the hospitality sector, bringing vital experience to the workforce.<\/p>\n<p>&nbsp;<\/p>\n<p>This untapped hospitality talent pool represents an opportunity for businesses to overcome their skill gaps and build their workforce for years to come.<\/p>\n<p>&nbsp;<\/p>\n<p>Unlock actionable advice on how you can attract them and benefit from their experience with our new report \u2018Uncovering hospitality talent: Your guide to overcoming age bias\u2019.<\/p>\n<p>&nbsp;<\/p>\n<p>Filled with insights from workers and HR decision-makers, you\u2019ll discover:<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li>The benefits of an age-diverse hospitality workforce<\/li>\n<li>How to overcome age bias in the recruitment process<\/li>\n<li>What you can do to attract and retain an age-diverse workforce<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.caterer.com\/recruiters\/guide-to-overcoming-age-bias-2024-thank-you?WT.mc_id=AM_R_EM_CAT_Age_bias_NOV2024_Inactive_Resend&#038;SalesforceAccountId=0011n00001j8dXWAAY&#038;TriggeredUserId=0031i00000zdjY9AAI&#038;ProbeId=500&#038;campaignid=136909&#038;MailId=150376&#038;TemplateType=MAIL&#038;m_i=rEIPqboa%2BkLC07Xb7pw3hRhkoZxCJsDT9tYgvcdIvPqby%2BpEjBNYw474LmJAXeD_ls2Of3ur9q7Et71CN%2BM1tJz9AbrSZYLd8l&#038;M_BT=11515474889\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The truth behind no-shows<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"fusion-text fusion-text-1\">\n<p>IoH Business Partners, Zonal have issued their latest research report, produced in partnership with CGA by NIQ which looks at the current scale and causes of the ongoing no-shows problem in hospitality, which is sadly back up to a record high with 14% not honouring their reservation.\u00a0 The report looks at what are the top factors causing guests to no-show and how hospitality stacks up against other sectors in terms of guests not showing up for their booking.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.zonal.co.uk\/resources\/go-technology-the-truth-behind-no-shows\/?utm_source=partners&#038;utm_campaign=Research&#038;utm_content=GO+Technology+The+truth+behind+no-shows+Partner+sharing\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Menzies have published a report on the Autumn Budget 2024.<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"fusion-text fusion-text-1\">\n<p>Chancellor Rachel Reeves delivered her first Budget in Parliament on Wednesday 30 October 2024 , pledging to \u2018invest, invest, invest\u2019 to drive growth and \u2018restore economic stability\u2019.<\/p>\n<p>&nbsp;<\/p>\n<p>But what does this mean for the UK Hospitality Industry?<\/p>\n<p>&nbsp;<\/p>\n<p>In Menzies Autumn Budget hub, as well as a Hospitality and Leisure sector commentary section, you can find their Autumn Budget Report 2024. Which is completely free to download.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.menzies.co.uk\/autumn-budget-hub\/\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Research report \u2013 Brand Loyalty in Hospitality<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"fusion-text fusion-text-1\">\n<p>This brand new research report by IoH business partner Zonal, produced in partnership with CGA by NIQ, surveyed 5,000 GB consumers to uncover how loyal they are to their favorite pubs, bars and restaurants. But which consumers are most likely to change their preferred brand? How does loyalty in hospitality compare to other sectors? And what types of loyalty schemes keep customers engaged with your venue?<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.zonal.co.uk\/docs\/?url=https%3A%2F%2Finsights.zonal.co.uk%2Fhubfs%2FGo%20Tech%20Reports%2FZonal%20GO%20Technology%20Report%20-%20Brand%20loyalty%20in%20hospitality%20%28September%202024%29.pdf&#038;title=Zonal%20GO%20Technology%20Report%20-%20Brand%20loyalty%20in%20hospitality%20%28September%202024%29&#038;cta=2&#038;utm_campaign=Research&#038;utm_medium=email&#038;_hsenc=p2ANqtz-89uB_u0ElgTxbJdf6gram7Je0Wc9HyeVhP4e9KfgqZK5hsySAEPUwl7p0ikmwRt9kY0vLvKp_bSTO0z9ETSn8UGDFv63lxl6ZfF01SCoum46udo-g&#038;_hsmi=323059331&#038;utm_content=323059331&#038;utm_source=hs_email\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Hospitality Action Taking the Temperature Survey 2024<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"fusion-text fusion-text-1\">\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Hospitality workers from across the industry have reported an unprecedented rise in mental health struggles based on a recent survey conducted by UK charity\u00a0<a href=\"https:\/\/www.hospitalityaction.org.uk\/\" target=\"_blank\" rel=\"noopener\">Hospitality Action<\/a>.<\/p>\n<p>The survey, fully supported by the Institute, revealed a significant increase in the proportion of hospitality workers reporting mental health issues in their careers, rising from just over half (56%) in 2018, 64% in 2020, to more than three-quarters (76%) in 2024.<\/p>\n<p>&nbsp;<\/p>\n<p>Over two-thirds (69%) said that they have experienced mental health challenges in the last five years since the Covid-19 pandemic and the cost of living crisis, half (49%) in the last two years alone. Managing a good work\/life balance (60%) was cited as the primary issue, closely followed by mental health (44%) and finances (42%).<\/p>\n<p>&nbsp;<\/p>\n<p>A key concern for employers should be how opinion is divided regarding whether hospitality organisations adequately support employee wellbeing.<\/p>\n<p>&nbsp;<\/p>\n<p>In response, the charity is urging the industry to review its mental health and wellbeing provisions to substantially enhance protocols and initiatives to support employees better and nurture an environment in which it is safe to voice concerns without fear.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/08\/1003_HA_TakingTheTemp_StatsDoc_V9.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">IoH white paper | Cost of living crisis<\/h3>\n<p>&nbsp;<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The outcome of the recent CPD Round Table discussion that took place at\u00a0<span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Leonardo Hotel, Belfast, Northern Ireland\u00a0<\/span>has been published as a White Paper, with funding support from The Savoy Educational Trust.<\/h3>\n<p>&nbsp;<\/p>\n<p>Facilitated by\u00a0<span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Caitriona Lennox FIH, head of Northern Ireland, The Springboard Charity<\/span>, the invited panel discussed the\u00a0<strong>\u2018Cost of Living Crisis \u2013\u00a0 Changes to the hospitality industry landscape, customer demands and trends\u2019\u00a0<\/strong>written by Katherine Price MIH<\/p>\n<p>&nbsp;<\/p>\n<p>Caitriona was joined by:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Alastair Good MIH, managing director, Hospitality Resource,<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">E\u00f3in McGrath FIH, sales &amp; revenue director, Hastings Hotels,<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Heather Wilson, lounge manager, Belfast City Airport, Swissport International,<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Isabel Hargreaves MIH, head of membership sales, Institute of Hospitality,<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Jessie Mckelvie, housekeeping manager, Hilton Belfast,<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Michael Cafolla MIH, franchise partner, BeckettHanlon, and owner, Cafolla\u2019s Newtownards and Olive by Cafolla\u2019s Greyabbey<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Sam Coulstock FIH MIEP, head of professional development, The Institute of Hospitality.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The Institute of Hospitality Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem, as well as provide possible solutions.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The IoH CPD Round Tables are held nationally across the UK, and outside London, allowing IoH members to participate in critical discussions.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/07\/COST-OF-LIVING-CRISIS-NI-Round-Table-White-Paper2024final-1.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download a copy of the White Paper here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White paper \u2013 Survival of the Staffed<\/h3>\n<p>&nbsp;<\/p>\n<p>This White Paper is by\u00a0<em>Menzies, a Business Partner of the Institute of Hospitality.\u00a0<\/em>The<b>\u00a0\u2018Survival of the Staffed\u2019<\/b>\u00a0guide offers practical guidance about how to build a winning employer brand, which is attractive to skilled workers and new entrants looking for a rewarding career path to help them negotiate through the current headwinds.<\/p>\n<p>&nbsp;<\/p>\n<p>One of the biggest challenges facing hospitality and leisure sector operators in the current climate is recruiting and retaining workers at all levels \u2013 from baristas and waiting staff, through to chefs and front-of-house managers. This is a practical guide to attracting and retaining skilled workers at all levels in an inflationary, post-pandemic world.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/05\/Survival-of-the-staffed-Hospitality-and-Leisure-Menzies-LLP.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Report:\u00a0<\/strong>Enhancing social inclusion exploring the potential of employing people with disabilities (PWDs) in hospitality and tourism<\/h3>\n<p>&nbsp;<\/p>\n<p>By Bora Kim, University of Surrey, School of Hospitality and Tourism Management.<\/p>\n<p>&nbsp;<\/p>\n<p>In 2021\/2022, approximately 16 million people in the UK, or 24% of the population, experienced a disability. This significant figure highlights the societal impact, with roughly one in four individuals facing varying degrees of impairment. As of February 2023, 6.3 million people in Great Britain were claiming extra cost disability benefits, representing 9 to 10% of the population, according to Commons Library Research Briefings. Notably, nearly 25% of individuals with disabilities are of working age (See Fig. 1).<\/p>\n<p>&nbsp;<\/p>\n<p>This demographic change emphasisesthe importance of recognising the potential of this substantial market segment. It underscores the urgent need for discussions on social inclusion, particularly focusing on strategies to integrate people with disabilities into the workforce.<\/p>\n<p>&nbsp;<\/p>\n<p>In light of this, it is critical for sectors such as hospitality and tourism to actively participate in dialogues aboutsocial inclusion and to strive to create environmentsthat are inclusive and cater to the diverse needs of individuals with disabilities.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/openresearch.surrey.ac.uk\/esploro\/outputs\/report\/Enhancing-social-inclusion-exploring-the-potential\/99853666102346?institution=44SUR_INST\"> <button tabindex=\"-1\" class=\"purple_button\">Find out more<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Skills and Labour \u2013 Market Intelligence Brief<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>This Institute of Hospitality market intelligence brief presents a range of research and data sources to provide our members with an overview of the developing picture of the labour market and skills shortage in the UK. Updated April 2024<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/04\/MarketIntelligenceApril2024.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"full_width_media_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n                    <div class=\"media_container\"><img decoding=\"async\" src=\"https:\/\/hlg-testing.co.uk\/ioh\/wp-content\/uploads\/2024\/05\/IoH-Academy-Mentoring-2022-new-feature-800x522-1.png\"><\/div>\n            <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">IoH white paper | Attracting older workers into hospitality \u2013 published today<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>The outcome of the recent CPD Kent Round Table discussion at the\u00a0<a href=\"https:\/\/www.champneys.com\/hotels\/eastwell-manor\/\" target=\"_blank\" rel=\"noopener\">Eastwell Manor, Champneys Hotel &amp; Spa<\/a>, in Ashford, has been published as a White Paper, with funding support from The Savoy Educational Trust.<\/strong><\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p>Facilitated by\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/mary-eniolu-leadership-coach-keynote-speaker-trainer-a4517026\/\" target=\"_blank\" rel=\"noopener\">Mary Eniolu<\/a>\u00a0MIH, founder, owner and coach of the Can do Academy, the invited panel discussed the topic of\u00a0<strong>\u2018How can Hospitality Employers make their Workplaces Appeal to Older Workers?\u2019<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Joining Mary were<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Trisha Bennett FIH, director of communications at Hospitality Assured<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Paul Brice MIH<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Adriano Carvalho MIH, head chef at Newbury Grove<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Tracey Fairclough FIH, managing director of TAF Catering Consultancy<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Stuart Keown, resident experience manager (food &amp; beverage) at TLC Care<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">James McComas FIH, general manager at Eastwell Manor, Champneys Hotel &amp; Spa<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Zachary Millward MIH, workplace coach at Learnmore Network Limited<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Katariina Reissaar MIH, front office manager at The Royal Air Force Club and IoH Youth Council chair<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Lilli Simms, personal trainer at LS Training<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Kim Tosh, labour market recruitment specialist at The Department for Work &amp; Pensions (DWP)<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Robert Richardson FIH MI, IoH CEO<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Joanne Smith FIH, IoH head of operations<\/span><\/li>\n<li><span class=\"OYPEnA text-decoration-none text-strikethrough-none\">Sam Coulstock FIH MIEP, IoH head of professional development.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The Institute of Hospitality Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem, as well as provide possible solutions.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The IoH CPD Round Tables are held nationally across the UK, and outside London, allowing IoH members to participate in critical discussions.<\/p>\n<p>&nbsp;<\/p>\n<p>To download your copy of the IoH CPD Round Table White Paper on\u00a0<strong>\u2018How can Hospitality Employers make their Workplaces Appeal to Older Workers?<\/strong>\u00a0\u00a0written by Katherine Price MIH, follow the link below.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/04\/Kent-Round-Table-White-Paper-2024-older-workers-appeal.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Welcome ALL \u2013 A Toolkit for Age-Inclusive Hospitality Venues<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Hospitality venues are important social spaces where people from ALL ages come together to connect with others. This Toolkit for Age-inclusive Hospitality Venues has been created to help venues, such as caf\u00e9s and pubs, become more age-friendly places that help facilitate social connections with and between older customers in their local community.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">There is nothing kinde than a welcoming smile and it could help someone to live a happier, healthier and longer life. The toolkit also offers tips for hospitality businesses to utilise otherwise empty spaces during quieter hours for social good and to improve business resilience.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.surrey.ac.uk\/sites\/default\/files\/2023-11\/toolkit-for-age-inclusive-hospitality-venues.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the toolkit here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Cost of Living Crisis \u2013\u00a0<\/strong><strong>Changes to the Hospitality industry landscape, customer demands and trends.<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">This Institute of Hospitality brief presents a range of research and data sources to provide our members with an overview of the developing picture of the Cost of Living Crisis \u2013 changes to the Hospitality industry landscape, customer demands and trends.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/04\/Cost_of_Living_April_2024.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Free employer resources \u2013 UK Flexible Working Law<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The new flexible working law and updated Acas Code of Practice on handling requests for flexible working came into effect on 6 April 2024.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p>To help support employers and line managers with the changes Acas has a range of free advice and resources.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>The advice covers:<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li class=\"quill-clean\"><strong>Working from home and hybrid working<\/strong><\/li>\n<li class=\"quill-clean\"><strong>Making a flexible working request<\/strong><\/li>\n<li class=\"quill-clean\"><strong>Responding to a flexible working request<\/strong><\/li>\n<li class=\"quill-clean\"><strong>Flexible working policy templates<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>For more free, detailed information, including how to access the letter templates, please visit the link below.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.acas.org.uk\/flexible-working\"> <button tabindex=\"-1\" class=\"purple_button\">Advice and support<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Report \u2013 The value of hospitality: Exploring consumer insights and perceptions<\/h3>\n<p>&nbsp;<\/p>\n<p>Why people still love restaurants, pubs and bars and what makes hospitality special; results from an exclusive GO Technology survey.<\/p>\n<p>&nbsp;<\/p>\n<p>What makes hospitality special? This research reveals the factors behind the enduring appeal of eating and drinking out.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/03\/Zonal_GO_Technology_-Report-_The-_value-_of_hospitality.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 Future Proofing the Workforce<\/h3>\n<p>&nbsp;<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">IoH CPD Round Table White Paper; Future Proofing the Workforce, the result of a round table discussion held in Swansea, Wales.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\"><span class=\"s1\">M<\/span>oderated by\u00a0<strong>Sam Coulstock FIH<\/strong>, Head of Professional Development at the Institute of Hospitality,<span class=\"s1\">\u00a0the round table took place at University Wales Trinity Saint David, who are Education Membership Partners with the IoH.<\/span><\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\"><span class=\"s1\">Sam was joined around the table by:\u00a0<\/span><\/p>\n<ul>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Thomas Ferrante MIH<\/strong>,<\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Dr Jayne Griffith Parry<\/strong>,<\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>James Hayward MIH<\/strong>,<\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Freddie Hitchcock<\/strong>,<\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Jacqui Jones<\/strong>,<\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Damien Martin MIH<\/strong>,<\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Lola Villard-Coles<\/strong><\/li>\n<li data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Professor Wendy Dearing<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The Institute of Hospitality Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem, as well as provide possible solutions.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The IoH CPD Round Tables are held nationally across the UK, and outside London, allowing IoH members to participate in critical discussions.<\/p>\n<p>&nbsp;<\/p>\n<p>To download your copy of the IoH CPD Round Table White Paper on future proofing the workforce, follow the link below.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/03\/Future-Proofing-Workforce-White-Paper-Wales.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 Future of Tourism, Hospitality and Event (THE) education<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The white paper, published today, sets out the implications of shifting government policy which risks affecting economy, recruitment and adding to skills shortage.<br \/>\nA White Paper jointly commissioned by the Association for Tourism in Higher Education (ATHE), the Council for Hospitality Management (CHME) and the Association for Events Management Education (AEME) has been launched in the UK today (27\/2\/24).<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">It reports on the future of Tourism, Hospitality and Events (THE) Management education in the United Kingdom (UK), in the context of increased stakeholder pressure and shifting government policy. It outlines implications on the Further Education (FE) and Higher Education (HE) sectors, at various levels, including funding, enrolment, progression pathways, and graduate outcomes.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/02\/FutureofTHEManagementEducation.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 \u2018Hospitality is not just hotels\u2019<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The IoH\u2019s fifth Above &amp; Beyond White Paper, which captured the panel discussion on \u2018Hospitality is not just hotels\u2019, held at the Above &amp; Beyond at the Royal Airforce Club, London, is published today.<\/p>\n<p>Institute of Hospitality\u2019s CEO\u00a0<span class=\"s1\"><strong>Robert Richardson<\/strong>\u00a0<strong>FIH MI<\/strong><\/span><span class=\"s1\">, led the panel discussion and was joined by:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Matthew Randall FIH,\u00a0<\/strong>General Manager at\u00a0<a href=\"https:\/\/searcys.co.uk\/\" target=\"_blank\" rel=\"noopener\">Searcys<\/a>\u00a0at\u00a0<a href=\"https:\/\/hac.org.uk\/\" target=\"_blank\" rel=\"noopener\">The Honourable Artillery Company<\/a><\/li>\n<li><strong>Jane Sanderson FIH,\u00a0<\/strong>Operations Director at\u00a0<a href=\"https:\/\/theclinkcharity.org\/\" target=\"_blank\" rel=\"noopener\">The Clink Charity<\/a><\/li>\n<li><strong>Jupiter Humphrey-Bishop AIH,<\/strong>\u00a0Footman at The Royal Household<\/li>\n<li><strong>Miles Pooley FIH MI,\u00a0<\/strong>Chief Executive &amp; Club Secretary at\u00a0<a href=\"https:\/\/www.rafclub.org.uk\/members\" target=\"_blank\" rel=\"noopener\">The Royal Air Force Club<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The live discussion was also streamed on LinkedIn Live.<\/p>\n<p>&nbsp;<\/p>\n<p>To read the valuable insights that were captured at this Above &amp; Beyond CPD event, please download the white paper below. Attending, watching the LinkedIn broadcast, or reading the white paper, all count toward your annual CPD hours.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/02\/AB-White-Paper-hospitality-not-just-hotels-RAFC-1.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 \u2018<span class=\"s1\">How to deliver meaningful, impactful, and worthwhile work placements<\/span>\u2019<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"p1 fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><span class=\"s1\">\u2018How to deliver meaningful, impactful, and worthwhile work placements\u2019\u00a0<\/span>which captures a Passion4Hospitality round table panel discussion is published.<\/p>\n<p class=\"p1\">Student work placements give students essential hospitality experience to complement academic learning. In this white paper, from our Round Table White Paper series, supported by\u00a0<a href=\"https:\/\/www.savoyeducationaltrust.org.uk\/\" target=\"_blank\" rel=\"noopener\">the Savoy Educational Trust<\/a>, we look at how they should work.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The importance of placements during a degree is vital; giving students hands-on knowledge, teaching them how to interact with customers, improve their network in hospitality, and potentially lead to work when they graduate.<\/p>\n<p>&nbsp;<\/p>\n<p>This white paper is a must for all students looking to gain a work placement, and indeed for employers who are willing to provide them.<\/p>\n<p>&nbsp;<\/p>\n<p>Download the paper for free by following the link below.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/01\/P4H-White-Paper-2023-web.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 \u2018<span class=\"s1\">Financial Best Practice<\/span>\u2019<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"p1 fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><span class=\"s1\">\u2018Financial Best Practice\u2019\u00a0<\/span>which captures a round table discussion with the Institute of Hospitality and our Business Partners Workday has been published.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p class=\"p1\"><span class=\"s1\">Data is at the centre of most business activity, however the technology to aggregate and help analyse it is often sorely lacking.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\"><span class=\"s1\">The Institute of Hospitality, in partnership with Workday have published a free white paper which looks at the tools that are required and explains why they are a commercial imperative for any business.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>With thanks to contributors:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Gareth Hawkins\u00a0<\/b>Retail &amp;Hospitality Lead at Workday<\/li>\n<li><b>Andy Gough\u00a0<\/b>Principal Presales Consultant at Workday<\/li>\n<li><b>Anthony Hagreen\u00a0<\/b>Finance Lead EMEA at Workday<\/li>\n<li><b>Howard Field FIH\u00a0<\/b>Consultant at Howard Field<\/li>\n<li><b>Steven Yan Too Sang\u00a0<\/b>Corporate Financial Controller, FH EMEA at Frasers Hospitality (UK) Ltd<\/li>\n<li><b>Anne Wrigley MIH\u00a0<\/b>Group Director of Finance at Red Carnation Hotels<\/li>\n<li><b>Carlos Tarrio\u00a0<\/b>Cluster Director of Finance \u2013 London at De Vere Hotels<\/li>\n<li><b>Leon Williams FIH\u00a0<\/b>Head of Finance at the\u00a0Institute of Hospitality.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"p1\">Download the paper for free by following the link below.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2024\/01\/IoH-in-partnership-with-Workday-white-paper-Financial-Best-Practice.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>White Paper \u2013\u00a0<\/strong><strong>Care Homes &amp; Social Care: Challenges, Opportunities and Solutions 2023<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The Institute of Hospitality\u2019s (IoH), white paper, in partnership with\u00a0<a href=\"https:\/\/www.planday.com\/\" target=\"_blank\" rel=\"noopener\">Planday<\/a>, on \u2018<a href=\"https:\/\/www.instituteofhospitality.org\/ioh-planday-white-paper-care-sector-2023\/\">Care Homes &amp; Social Care: Challenges, Opportunities and Solutions 2023\u2019<\/a>, seems to have hit a chord with the UK government, as the UK\u2019s Department of Health and Social Care\u00a0announced plans last week (10 January 2024), to\u00a0<a href=\"https:\/\/www.gov.uk\/government\/news\/government-sets-out-plans-to-develop-the-domestic-care-workforce\" target=\"_blank\" rel=\"noopener\">invest and develop the domestic care workforce.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Moderated by\u00a0<strong>Martin Traynor OBE FIH<\/strong>, Small Business Crown representative at the UK Government\u2019s Cabinet Office, and attended by 12 care home operators and staff, alongside the Institute\u2019s CEO\u00a0<strong>Robert Richardson FIH MI<\/strong>\u00a0and\u00a0<strong>Trish Bennett FIH<\/strong>, Hospitality Assured\u2019s Director of Communications and Service Excellence Accreditation scheme assessor.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/ioh-planday-care-sector-white-paper-recommendations-mirrored-in-uk-governments-announcement\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Research report \u2013 State of the Workforce 2023<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>New research has been released by People 1st International to examine the changing skills and labour market across the UK visitor economy sector. The research highlights the need to prioritise leadership and management skills to help businesses recruit, retain and develop employees more effectively \u2013 and to take action to close the skills gap to help grow an internationally competitive industry.<\/p>\n<p>&nbsp;<\/p>\n<p>Showcasing approaches employers are taking to alleviate the recruitment and retention challenges faced, the findings aim to help employers across the sector to better address their workforce needs, directly informing the decisions they make with regard to skills development.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.people1st.co.uk\/insights\/state-of-the-workforce-2023\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White paper \u2013 How Hoteliers can Encourage Customers to Book Direct<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The Institute of Hospitality, in collaboration with our Business Partners Zonal, have today published a new white paper for hoteliers, tackling the important subject of how we can encourage customers to book direct.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p>The white paper is the direct result of a round table discussion held in May with.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span class=\"s1\"><strong>Florence Alloing MIH<\/strong>, General Manger at\u00a0<\/span><span class=\"s2\">Georgian House,<\/span><\/li>\n<li><span class=\"s3\"><strong>Dan Brookman<\/strong>, CEO of\u00a0<\/span><span class=\"s1\">Airship &amp; Toggle<\/span><\/li>\n<li><strong><span class=\"s3\">Jakob Gowin MIH<\/span><\/strong><span class=\"s3\">\u00a0then General Manager at\u00a0<\/span><span class=\"s1\">Leonardo Royal Hotel London Tower Bridge<\/span><\/li>\n<li><strong><span class=\"s3\">Stewart Moss MIH<\/span><\/strong>\u00a0<span class=\"s1\">Managing Director of High Level Software, part of the Zonal fam<\/span>ily<\/li>\n<li><strong><span class=\"s3\">Robert Richardson FIH MI<\/span><\/strong>\u00a0CEO of the Institute of Hospitality<\/li>\n<li><strong><span class=\"s3\">Holly Ritchie<\/span><\/strong>\u00a0Business Development Manager \u2013 Hotels at Airship &amp; Toggle<\/li>\n<li><strong><span class=\"s1\">Alex Von Ulmenstein MIH<\/span><\/strong><span class=\"s1\">\u00a0Hotel Manager at\u00a0<\/span><span class=\"s2\">The Kensington<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>They discussed at length the problems and solutions of getting customers to book directly through hotels.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/white-paper-direct-bookings\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more and download<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 Diversity and Belonging.<\/h3>\n<p>&nbsp;<\/p>\n<p>This white paper discussed the cultural and commercial importance of Equity, Diversity and Inclusion (EDI) held in May 2023.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Fiona Anderson<\/b>, Director, GEC PR<\/li>\n<li><b>Peter Avis FIH<\/b>, General Manager, Galvin at Windows and 10 Degrees Bar<\/li>\n<li><b>Susan Bailey<\/b>, Data Product Analyst, Close Brothers merchant bank<\/li>\n<li><b>Marco DeSimone MIH,\u00a0<\/b>Restaurant Manager, Shangri La, The Shard, London<\/li>\n<li><b>Ufi Ibrahim<\/b>, Chief Executive, Energy &amp; Environment Alliance<\/li>\n<li><b>Michele Johnson<\/b>, Senior Operations, Stability AI<\/li>\n<li><b>Dorothea Jones MIH FIEDP<\/b>, IoH Equity, Diversity and Inclusion Lead<\/li>\n<li><b>Jane Pendelbury<\/b>, CEO, HOSPA<\/li>\n<li><b>Siann Rann MIH,\u00a0<\/b>F&amp;B Reservations and Revenue Manager \u2013 The Dorchester,<\/li>\n<li><b>Gregor Staunton AIH<\/b>, Global Employer Brand Specialist, IHG Hotels<\/li>\n<li><b>Jasmine Zaman AIH<\/b>, Voyager in Rooms Operations, Marriot County Hall<\/li>\n<\/ul>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/white-paper-ioh-youth-council-edi\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more and download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Skills and Labour \u2013 Market Intelligence Brief<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>This Institute of Hospitality market intelligence brief presents a range of research and data sources to provide our members with an overview of the developing picture of the labour market and skills shortage in the UK. Updated August 2023<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2023\/08\/MarketIntelligenceAug2023.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read the report here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width \">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 How can hospitality help create sustainable jobs in social mobility cold spots<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><span class=\"s1\">M<\/span>oderated by\u00a0<strong>Kellie Rixon MBE FIH<\/strong>, Chair of the Institute of Hospitality and\u00a0<span class=\"s1\">Chair of The Board of\u00a0<\/span><span class=\"s1\">Directors, Sefton\u00a0<\/span><span class=\"s1\">Hospitality Operations Ltd, the panel discussed social mobility, why it matters and what the hospitality industry can do to help.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\"><span class=\"s1\">Joining Kellie were:<\/span><\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<ul>\n<li><span class=\"s1\"><b>Chiranjeewa Atapattu<\/b>\u00a0Lecturer at\u00a0<\/span><span class=\"s1\">Manchester Metropolitan\u00a0<\/span><span class=\"s1\">University<\/span><\/li>\n<li><span class=\"s1\"><b>Dorothea Jones MIH\u00a0<\/b><\/span><span class=\"s1\">Equity, Diversity &amp;\u00a0<\/span><span class=\"s1\">Inclusion Lead at the\u00a0<\/span><span class=\"s1\">Institute of Hospitality<\/span><\/li>\n<li><b>Duncan Cameron FIH\u00a0<\/b>Chief Operating Officer at Rose Hospitality Limited<\/li>\n<li><span class=\"s1\"><b>Luke Settle MIH\u00a0<\/b><\/span>Commercial Business\u00a0<span class=\"s1\">Manager at\u00a0<\/span><span class=\"s1\">Rochdale Borough Council<\/span><\/li>\n<li><span class=\"s1\"><b>Rachel Burke MIH\u00a0<\/b><\/span><span class=\"s1\">Cluster Human\u00a0<\/span><span class=\"s1\">Resources Manager at\u00a0<\/span><span class=\"s1\">Leonardo Hotel Liverpool<\/span><\/li>\n<li><span class=\"s1\"><b>Robert Richardson FIH MI\u00a0<\/b><\/span><span class=\"s1\">CEO at the\u00a0<\/span><span class=\"s1\">Institute of Hospitality<\/span><\/li>\n<li><span class=\"s1\"><b>Sam Coulstock FIH<\/b>\u00a0Head of Professional Development at the\u00a0<\/span><span class=\"s1\">Institute of Hospitality<\/span><\/li>\n<li><span class=\"s1\"><b>Stephen Watson<\/b>\u00a0Executive Director Sefton Metropolitan Borough Council.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The Institute of Hospitality Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem, as well as provide possible solutions.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p1\">The IoH CPD Round Tables are held nationally across the UK, and outside London, allowing IoH members to participate in critical discussions.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/liverpool-round-table-white-paper-edi\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"pageHeaderTitle fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">ReWAGE report: Work, wages and employment in the UK hospitality sector<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p>ReWAGE\u2019s new report calls for a radical overhaul of the hospitality sector to tackle crisis-level staff shortages, with recommendations including better pay, terms and conditions for employees, including the enforcement of tipping rights, legislation to reinforce employer duty-of-care responsibilities for workers travelling to and from work and more flexibility to employ seasonal workers from within the EU and beyond.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/warwick.ac.uk\/fac\/soc\/ier\/rewage\/news-archive\/employment_in_uk_hospitality_-_evidence_paper_-_formatted.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"pageHeaderTitle fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">IfATE \u2013 A Simpler Skills System<\/h3>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p>&nbsp;<\/p>\n<p>This report sets out our ambition to simplify the skills system, improving access to vital training for businesses and people from all places and backgrounds.<\/p>\n<p>&nbsp;<\/p>\n<p>We have developed commitments to strengthen the skills system, working with partners to build on government reforms already in place. We have achieved much already over the last six years, including putting employers at the heart of the system. But there is more to do. The prize in seeing though government\u2019s reforms over the long term is world-beating productivity and opportunity across the country.<\/p>\n<p>&nbsp;<\/p>\n<p>In this report we set out plans for a skills system that:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>delivers what employers need now and for the future. We want to unite employers\u2019 insights and learner needs, striking the ideal balance of improvement and stability in the system<\/li>\n<li>is clear and user-friendly. We want to promote informed choices about the opportunities and support available to access training for skilled roles at all levels<\/li>\n<li>is joined up. Working together, we want to build on the government\u2019s reforms to strengthen and simplify the skills system<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>A Simpler Skills System has been informed by a range of research. We held a \u2018Big Conversation\u2019 with more than 2000 individuals who work in, use or rely on technical education to understand their experiences. We also commissioned two pieces of research to look more deeply into employers\u2019 experiences of the skills system. Understanding how the system is working has shaped the next steps of our journey to a simpler skills system.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteforapprenticeships.org\/about\/operational-plans\/a-simpler-skills-system\/\"> <button tabindex=\"-1\" class=\"purple_button\">Download the reports here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"slide__title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Hospitality Hiring Insider<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p class=\"body-copy\">The latest\u00a0<em>Caterer.com Hospitality Hiring Insider<\/em>\u00a0gives you a full view of hospitality hiring trends across Q1 2023, including job postings and candidate activity, plus role types and regions.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"body-copy\">Plus, we reveal the key insights from our latest industry research across both hospitality employers and candidates to explore the key drivers across team engagement and loyalty.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"body-copy\">Looking ahead, we catch up with leading hospitality employers from\u00a0<b>Apex Hotels<\/b>,\u00a0<b>MJMK Restaurants<\/b>\u00a0and\u00a0<b>San Carlo Restaurants<\/b>, who share their views on how to boost engagement and productivity across teams, thereby driving talent retention.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"body-copy\">In this edition, we explore:<\/p>\n<p>&nbsp;<\/p>\n<ul class=\"ul-desk-margin bottom-line body-copy\">\n<li>Hospitality Hiring Market Trends: Q1 view<\/li>\n<li>Latest industry insights: hospitality employers &amp; candidates<\/li>\n<li>Caterer.com Catch up:\u00a0<strong>Danielle Ramsay<\/strong>, Head of Talent Acquisition &amp; Culture at\u00a0<b>Apex Hotels<\/b><\/li>\n<li>Caterer.com Catch up:\u00a0<strong>Lucy Grant-Evans<\/strong>, Head of Careers at\u00a0<b>MJMK Restaurants<\/b><\/li>\n<li>Caterer.com Catch up:\u00a0<strong>James Walton<\/strong>, Head of Talent at\u00a0<b>San Carlo Restaurant Group<\/b><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.caterer.com\/recruiters\/hospitality-hiring-insider-Q1-2023?cid=E_A_EM_TP_IOH_HHI_HERO_June2023\"> <button tabindex=\"-1\" class=\"purple_button\">Download now<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"slide__title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Apprenticeship information and resources<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p>Our Partners at HIT Training have several valuable resources for employers to help them deliver successful apprenticeship programmes. From toolkits to research, its a great place to start on your apprenticeship strategy.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/hittraining.co.uk\/resources\/\"> <button tabindex=\"-1\" class=\"purple_button\">Apprenticeship resources<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"slide__title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Report \u2013 Citizen food waste attitudes and behaviors out of home<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p>New research highlighting opportunities for the Hospitality and Food Service sector to reduce the amount of food left on customers plates, but still offer value for money for diners.<\/p>\n<p>&nbsp;<\/p>\n<p>The research, conducted in July 2022, provides new insights into customer behaviours and attitudes to food waste when dining out.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.wrap.ngo\/resources\/report\/citizen-food-waste-attitudes-and-behaviours-out-home\"> <button tabindex=\"-1\" class=\"purple_button\">Find out more here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">White Paper \u2013 \u2018Cultivating A Culture in Hospitality\u2019<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The IoH\u2019s second Above &amp; Beyond White Paper, which captures the panel discussion on \u2018Cultivating A Culture in Hospitality\u2019, held at the Above &amp; Beyond event last month at the Honourable Artillery Company, London, in collaboration with Planday, is published today.<\/p>\n<ul>\n<li>Hosted<span class=\"s1\">\u00a0by\u00a0<b>A<\/b><\/span><span class=\"s1\"><b>lper Zan MIH,\u00a0<\/b><\/span><span class=\"s1\">Director of Food &amp; Beverage,\u00a0<\/span><span class=\"s1\">The Hard Rock Hotel,\u00a0<\/span><span class=\"s1\">London<\/span><\/li>\n<li><strong>Beth Aarons FIH,\u00a0<\/strong>Global Executive Director, Dorchester Collection Academy<\/li>\n<li><strong>Liutauras Vaitkevicius MIH,\u00a0<\/strong>Managing Director, The Zetter<\/li>\n<li><strong>Vandana Dass,\u00a0<\/strong>Managing Director, Davenport Solicitors Limited<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>To capture the valuable insights from all our Above &amp; Beyond CPD events this year, a white paper will be published and can be used as part of a member\u2019s CPD hours.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2023\/04\/AB-white-paper-April-2023.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The industry\u2019s future skills needs<strong> \u2013\u00a0<\/strong>Why skills are so important to the future of the industry.<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<div title=\"Page 2\">\n<p>With the hospitality industry navigating uncharted territory in a post-pandemic world, eHotelier\u2019s Skills Survey has tackled an important question:\u00a0What skills will our dynamic field need to thrive, and what education and training paths can help equip us?<\/p>\n<p>&nbsp;<\/p>\n<p>As we look towards the future with hope and possibility, let\u2019s explore how empowering ourselves \u2014 developing new talents or flexing existing ones \u2014 could provide insightful solutions.<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cThe research findings in the \u2018Future Skills Report\u2019, published by e-Hotelier and supported by the IoH, emphasises that recruitment and retention will remain one of the biggest issues facing the industry over the next 5 years. Making professional development a critical part of a business\u2019s strategy.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Sam Coulstock FIH,\u00a0 Head of Professional Development, Institute of Hospitality<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/ehotelier.com\/research\/hotel-skills-whitepaper\/\"> <button tabindex=\"-1\" class=\"purple_button\">Download your free report here<\/button><\/a>\n                            <a href=\"https:\/\/www.youtube.com\/watch?v=aDH_UfXcNIc\"> <button tabindex=\"-1\" class=\"purple_button\">View the report findings webinar here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Skills and Labour \u2013 Market Intelligence Brief<\/h3>\n<p>&nbsp;<\/p>\n<p>This Institute of Hospitality market intelligence brief presents a range of research and data sources to provide our members with an overview of the developing picture of the labour market and skills shortage in the UK. Updated March 2023<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2023\/03\/MarketIntelligenceMarch2023.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read the report here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"ng-star-inserted fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Co-creating Equitable, Diverse and Inclusive Travel and Tourism<\/h3>\n<p>&nbsp;<\/p>\n<p>Equity, diversity, and inclusion (EDI) are receiving considerable attention in the travel and tourism workplace and the overall sector. At a global level, a wide range of agreements and pledges exist to ensure the advancement towards EDI in the sector (Ferguson, 2018) (i.e., 2030 Agenda for Sustainable Development). Despite global commitments, there is a substantive disconnection between global policy and practices of equality, and its absence across the tourism sector (Ferguson, 2018). Consequently, progress is primarily gradual and inconsistent across the travel and tourism industry. Follow the link.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/openresearch.surrey.ac.uk\/esploro\/outputs\/report\/Co-creating-Equitable-Diverse-and-Inclusive-Travel\/99714766602346?institution=44SUR_INST\"> <button tabindex=\"-1\" class=\"purple_button\">Download report here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">IoH \u2013 White Paper \u2013 Well of Contentment<\/h3>\n<p>&nbsp;<\/p>\n<p>Capturing the panel discussion on Wellbeing, hosted<span class=\"s1\">\u00a0by\u00a0<b>Kalindi Juneja FIH\u00a0<\/b><\/span><span class=\"s1\">CEO of\u00a0<\/span><span class=\"s1\">PoB Hotels, she spoke to\u00a0<strong>Kris Hall MIH<\/strong>, CEO and Founder of The Burnt Chef Project,\u00a0<strong>Jasmine Zahan AIH<\/strong>, Voyager in Rooms Operations at Marriot County Hall and\u00a0<strong>James McComas FIH<\/strong>, General Manager of Eastwell Manor, Champneys Hotel &amp; Spa.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"s1\">Our panellists had a frank and insightful discussion on mental health and the factors that contribute negatively and positively.<\/span><\/p>\n<p><span class=\"s1\">\u00a0<\/span><\/p>\n<p>In an IoH first, we turned the discussion into a white paper for our #HospitalityFamily to download and share. In fact every Above &amp; Beyond panel debate in 2023 will be published as a white paper, so watch this space.<\/p>\n<p>&nbsp;<\/p>\n<p>To download your copy of the Above &amp; Beyond Wellbeing White Paper follow the link.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2023\/02\/AB-whitepaper-Feb-2023.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Download the white paper here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Labour and skills market in the UK economy<\/h3>\n<p>&nbsp;<\/p>\n<p>This Institute of Hospitality market intelligence brief presents a range of research and data sources to provide our members with an overview of the developing picture of the labour market and skills shortage in the UK. Updated October 2022<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2022\/10\/Market-Intelligence-%E2%80%93-Skills-and-Labour-market-UK-economy-Oct-2022.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"header-block__title fusion-responsive-typography-calculated\" data-binding=\"section-nav-top-align\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Untapping Potential Report 2022<\/h3>\n<p>&nbsp;<\/p>\n<p>In June 2022 Greene King launched our Untapping Potential Report which highlights the important role that pubs play in creating job opportunities, setting people up for rewarding careers, and allowing them to succeed within their local community. All of which are vital for achieving the Government\u2019s ambitions to level up communities across the UK.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.greeneking.co.uk\/our-company\/untapping-potential-report\"> <button tabindex=\"-1\" class=\"purple_button\">Full report ehre<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Business Barometer reveals impact of UK skills shortage<\/h3>\n<p>&nbsp;<\/p>\n<p>The Open University (OU) has partnered with the\u00a0<a href=\"https:\/\/www.britishchambers.org.uk\/\" target=\"_blank\" rel=\"noopener\">British Chambers of Commerce (BCC)<\/a>\u00a0to publish a new report looking into the size, nature and impact of the UK skills shortage.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/business.open.ac.uk\/barometer-2022\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">The Prince\u2019s Trust NatWest Youth Index (February 2022)<\/h3>\n<p>&nbsp;<\/p>\n<p>The report reveals young people\u2019s overall happiness and confidence has hit lowest point in the thirteen year history of survey.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.kingstrust.org.uk\/about-us\/news-views\/princes-trust-natwest-youth-index-2022\"> <button tabindex=\"-1\" class=\"purple_button\">Read more<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"gem-c-title__text govuk-heading-l fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">ABTA \u2013<span class=\"field field--name-title field--type-string field--label-hidden\">Tourism for Good<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p>At ABTA we believe that travel and tourism is a powerful force for good: creating economic and social value, sustaining jobs, supporting businesses and boosting inward investment not only for destinations where many livelihoods depend on tourism, but also here in the UK, where it makes a significant contribution. Tourism will also increasingly play a unique and strategically important role in our global trade and diplomatic relationships.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.abta.com\/industry-zone\/reports-and-publications\/tourism-for-good\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"gem-c-title__text govuk-heading-l fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Sustainable Travel Study<\/h3>\n<p>&nbsp;<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">How do consumers feel about sustainable travel?<\/h3>\n<p>&nbsp;<\/p>\n<p>As travel restrictions continue to ease and travelers make plans once again, a growing number of people are seeking ways to have more meaningful and conscientious experiences, whether it\u2019s looking for sustainable options or improving their impact on the destinations and communities they visit.<\/p>\n<p>&nbsp;<\/p>\n<p>In this study, we examine in detail how consumers feel about sustainable travel, based on a survey of 11,000 people from 11 countries around the world.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/go2.advertising.expedia.com\/sustainability-study-2022\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"gem-c-title__text govuk-heading-l fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Guide to AS and A level results in England, summer 2022<\/h3>\n<p>&nbsp;<\/p>\n<p id=\"key-points\"><strong>Key points<\/strong><\/p>\n<ol>\n<li>This is the first summer exam series since 2019. Today\u2019s results should not be compared to 2020 or 2021, because of the different methods of assessment.<\/li>\n<li>Overall A level results are higher than in 2019. Outcomes at grade A are 35.9% compared with 25.2% in 2019, and outcomes at grade B and above are 62.2% compared with 51.1% in 2019.<\/li>\n<li>Overall AS results are higher than in 2019. Outcomes at grade A are 25.2% compared to 20.1% in 2019. Entries for AS have fluctuated in recent years, making it much more difficult to interpret any changes.<\/li>\n<\/ol>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.gov.uk\/government\/news\/guide-to-as-and-a-level-results-in-england-summer-2022\"> <button tabindex=\"-1\" class=\"purple_button\">Guide to AS and A level reults<\/button><\/a>\n                            <a href=\"https:\/\/nationalcareers.service.gov.uk\/exam-results\/exam-results#_:~:text=Helpline,opening%20times%20or%20use%20webchat.\"> <button tabindex=\"-1\" class=\"purple_button\">Help with your exam results<\/button><\/a>\n                            <a href=\"https:\/\/www.gov.uk\/government\/publications\/infographic-a-level-results-2022\/infographics-for-a-level-results-2022\"> <button tabindex=\"-1\" class=\"purple_button\">Infographics for A level results, 2022<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Digitization of Patient Nutrition Intake in Healthcare \u2013 The Case of Swiss Hospitals<\/h3>\n<p>&nbsp;<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">This paper describes the assessment of the economical, ecological and social benefits of digitizing patient nutrition in Healthcare, using the use case of a Swiss tool that measures individual patient nutrition. Improved patient nutrition can reduce treatment costs and food waste, potentially generating benefits to a hospital in all three aspects of the triple bottom line. Using a nutrition intake digitization tool, data on patients\u2019 nutrition is generated with a fully automatic procedure relying on a visual system, implemented in hospital kitchens. With our study we seek to explore the extent to which hospitals can benefit from the integration of this tool.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/healthcare.ifma.org\/wp-content\/uploads\/2022\/07\/Digitization-of-Patient-Nutrition-Intake-in-Healthcare-%E2%80%93-The-Case-of-Swiss-Hospitals.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read the paper<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Updated report on \u2018The Future of Hospitality Management Education\u2019 now available<\/h3>\n<p>&nbsp;<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">An\u00a0<a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2022\/07\/May-2022-CHME-Addendum.pdf\" target=\"_blank\" rel=\"noopener\">addendum<\/a>\u00a0to\u00a0<a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2022\/07\/June-2020Update-Future-of-Hospitalty-Management-Education-CHME-Report1.pdf\">The Future of Hospitality Management Education Report<\/a>\u00a0commissioned by the\u00a0<a href=\"http:\/\/www.chme.org.uk\/\">Council for Hospitality Management Education (CHME)\u00a0<\/a>in association with the IoH, reveals that student enrolments for hospitality management education in the UK, have grown over the past two years, despite the pandemic.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">The report\u2019s addendum shows a 33% increase in first-year enrolments, with first-degree enrolments showing an 8% increase in the total number of students. Courses closely aligned to hospitality management, such as food and beverage production and food and beverage studies, all show positive growth indicators, with post-graduate study remaining steady.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/updated-report-on-the-future-of-hospitality-management-education-now-available\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more and download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">IoH Planday white paper spotlights issues facing UK hospitality this summer<\/h3>\n<p>&nbsp;<\/p>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>The IoH Planday white paper<\/strong>: \u2018<strong>The Real Hospitality Industry\u2019<\/strong>, has been published, following the\u00a0<strong>IoH Planday round table<\/strong>\u00a0thought-leadership discussion at Galvin at Windows London in June, which addressed the challenges and opportunities faced by UK SMEs and large hospitality businesses over the summer.<\/p>\n<p data-fontsize=\"24\" data-lineheight=\"31.2px\">\n<p>The discussion led and organised by the IoH with Planday included formidable UK government, hospitality industry operators and representatives:\u00a0<strong>Robert Richardson<\/strong>\u00a0<strong>FIH<\/strong>, Chief Executive, Institute of Hospitality,\u00a0<strong>Martin Traynor OBE FIH<\/strong>, Small Business Crown Representative, UK Government\u2019s Cabinet Office,\u00a0<strong>Cyrus Todiwala OBE DL FIH<\/strong>, Chef Patron, Caf\u00e9 Spice,\u00a0<strong>Pervin Todiwala FIH<\/strong>, Patron &amp; Restaurant Manager, at Caf\u00e9 Spice,\u00a0<strong>Peter Avis FIH<\/strong>, General Manager, Galvin at Windows &amp; Co-Chair of the IoH\u2019s Supervisory Board,\u00a0<strong>Donna Torres<\/strong>, Vice President UK &amp; I, Planday,\u00a0<strong>Tania Murray,\u00a0<\/strong>Senior Marketing Manager, Planday,\u00a0<strong>Abigail Clark BA\u00a0AIH<\/strong>, Restaurant Manager Brown\u2019s Hotel and IoH Restaurant Manager of the Year Winner 2022,\u00a0<strong>Andy Lowe MIH<\/strong>, Regional Director for South West and Wales, TGI Friday\u2019s UK and\u00a0<strong>Sue Thompson<\/strong>, Director of Business Excellence, Restaurant Associates UK.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/ioh-planday-white-paper-spotlights-issues-facing-uk-hospitality-this-summer\/\"> <button tabindex=\"-1\" class=\"purple_button\">More information on IoH Planday white paper<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>Labour and skills market in the UK economy<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>This Institute of Hospitality market intelligence brief presents a range of research and data sources to provide our members with an overview of the developing picture of the labour market and skills shortage in the UK.<\/p>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2022\/07\/Market-Intelligence-%E2%80%93-Skills-Shortages-in-the-UK-economy-July-2022.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Business Barometer reveals impact of UK skills shortage<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>The Open University (OU) has partnered with the British Chambers of Commerce (BCC) to publish a new report looking into the size, nature and impact of the UK skills shortage.<\/p>\n<p>&nbsp;<\/p>\n<p>The annual OU report, in collaboration for the first time with BCC, is based on a survey of more than 1,300 organisations of all sizes across the four nations from the public, private and third sectors. The survey found that:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Almost three-quarters (72%)<\/strong>\u00a0of organisations say the impact of skills shortages is causing increased workload on other staff, while 78% are seeing reduced output, profitability, or growth<\/li>\n<li><strong>More than two-thirds (68%)\u00a0<\/strong>of SMEs are currently facing skills shortages, rising to 86% in large organisations<\/li>\n<li><strong>28% of businesses<\/strong>\u00a0say they have had to turn down work or are not able to bid for work due to their staff shortage<\/li>\n<li>To address the problem,\u00a0<strong>more than half (52%)\u00a0<\/strong>of large organisations will increase investment in staff training over the next year, compared to 47% of SMEs<\/li>\n<li>SMEs struggle to implement plans to address the skills shortage while\u00a0<strong>9 in 10 of large organisations\u00a0<\/strong>have implemented some form of written plan<\/li>\n<\/ul>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/business.open.ac.uk\/barometer-2022?cid=eml-2872192826\/#__download-2022\"> <button tabindex=\"-1\" class=\"purple_button\">Read the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"customh2 fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Disabled consumers experience limited choice, new research finds<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>Business Disability Forum (BDF) has published extensive, new research today (29 June) which finds that UK disabled consumers experience limited choice and feelings of disempowerment when purchasing products, services, and activities, resulting in over 43 per cent abandoning online shopping tasks without purchasing.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/businessdisabilityforum.org.uk\/knowledge-hub\/resource\/category\/what-disabled-consumers-choose-to-buy-and-why\/\">\u2018What disabled consumers choose to buy and why\u2019<\/a>\u00a0looks at how people make decisions about where they shop and what they purchase. Supported by Microsoft, this in-depth research examines buying experiences of the 1 in 5 people in the UK who have a disability.<\/p>\n<p>&nbsp;<\/p>\n<p>Read more information here:\u00a0<a href=\"https:\/\/mediaselect.pa.media\/business_disability_forum\">Click here<\/a><\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/pressreleasehub.pa.media\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read more here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Rail strikes impact on hospitality 2022<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>Information gathered from several sources, highlighting the impact of the 2022 Rail Strikes on UK Hospitality.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2022\/06\/Rail-Strike-impact-on-hospitality-002.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\"><strong>The State of Hospitality 2022 insight report published by Sommet Education<\/strong><\/h3>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Industry leaders from around the world have contributed to The State of Hospitality 2022 insight report, published by Sommet Education, world-leading education group specialising in hospitality management and the culinary arts.<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>The report, which uncovers the latest employment, skills and talent management issues within the global hospitality sector, features in-depth perspectives from hotel management, high gastronomy, luxury, travel, tourism and other experts from international organisations and from France, India, Portugal, Spain, Switzerland and UK.<\/p>\n<p>&nbsp;<\/p>\n<p>Executives from Accor, Alain Ducasse Group, European Travel Commission, HOSPA \u2013 The Hospitality Professionals Association, HVS, Lartisien Group, L.E.K Consulting, Relais &amp; Ch\u00e2teau, The Leela Palaces, Hotels and Resorts, United Nations World Tourism Organization, and World Travel &amp; Tourism Council have all produced their visions on:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Employment and skills shortages in the hospitality industry (including in specific roles).<\/li>\n<li>Initiatives in place to address these gaps.<\/li>\n<li>Emerging talent areas that are needed.<\/li>\n<li>Challenges around ethical recruitment, diversity and inclusion within the workforce.<\/li>\n<li>The role of, and need from, education and training providers to support these issues.<\/li>\n<li>What can be done by government, and other industry\/sector bodies, to help organisations attract, develop and retain talent.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The report also includes analysis of contextual economic and financial data around industry growth, resilience, investment and emerging jobs.<\/p>\n<p>&nbsp;<\/p>\n<p>The State of Hospitality 2022 insight report, published by Sommet Education.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/hlg-testing.co.uk\/ioh\/wp-content\/uploads\/2024\/12\/The-State-of-Hospitality-2022-LD.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Read more here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Business Barometer 2021<\/h3>\n<p>&nbsp;<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Skills shortages revealed to be a long term strategic challenge for employers.<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>According to The Open University\u2019s annual business report published in partnership with the Institute of Directors, UK employers are facing a skills shortage when it comes to hiring specialist, entry level talent.<\/p>\n<p>&nbsp;<\/p>\n<p>The Open University\u2019s annual Business Barometer 2021 report reveals 63% of organisation leaders are struggling with recruitment as candidates lack specialist skills and relevant experience. In fact, almost a quarter (24 per cent) believe that finding staff with the right skillset remains the single biggest challenge facing organisations in the next five years.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/business.open.ac.uk\/knowledge-hub\/latest-news-trends#_DownloadBB\"> <button tabindex=\"-1\" class=\"purple_button\">Download the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"entry-title fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Factsheet on Omicron\u2019s impact on sickness absence and pay<\/h3>\n<p>&nbsp;<\/p>\n<p>As we start the new year the COVID-19 Omicron variant continues to spread rapidly, with many UK employers now seeing an increase in the number of sickness absences due to the virus taking hold.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>We spoke to our business partners, Davenport Solicitors, to see if they had any helpful information for our members at this time. They have shared a factsheet that answers some of the most frequently asked questions about sickness absence due to covid19 and pay, which you can find by clicking the link below.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/davenportsolicitors.com\/blogs\/covid-19-impact-on-sickness-absence-and-pay\/\"> <button tabindex=\"-1\" class=\"purple_button\">Read the fact sheet here<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">VAT on tourism<\/h3>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"h4\">Research Briefing<\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>This note gives a short introduction to the way VAT works, and the significance of EU VAT law has had for setting VAT rates, before discussing the campaign for a lower VAT rate on tourist services and the Government\u2019s introduction of a temporary reduced VAT rate for hospitality, holiday accommodation and attractions in July 2020.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/commonslibrary.parliament.uk\/research-briefings\/sn06812\/\"> <button tabindex=\"-1\" class=\"purple_button\">House of Commons Library<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"31.2px\">Omicron and new coronavirus variants<\/h3>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"h4\">Research Briefing<\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p><strong>How and why do new variants arise?<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>The Covid-19 disease is caused by the severe acute respiratory syndrome coronavirus 2 virus, abbreviated to SARS-CoV-2.<\/p>\n<p>&nbsp;<\/p>\n<p>When a virus replicates, mutations often occur while its genetic material is being copied. These often have no effect on the behaviour of the virus. Sometimes, however, these mutations result in changes which give this new version of the virus (usually called a strain or variant) distinct characteristics as compared to the original virus. These characteristics may change the way the virus behaves, such as making it more transmissible, causing more severe symptoms or meaning that treatments or vaccines are less effective.<\/p>\n<p>&nbsp;<\/p>\n<p>A new variant might be identified as a \u2018variant under investigation\u2019 or a \u2018variant of concern\u2019. The UK Health Security Agency (UKHSA)\u00a0<a href=\"https:\/\/ukhsa.blog.gov.uk\/2021\/02\/05\/what-do-we-know-about-the-new-covid-19-variants\/\">defines these terms<\/a>:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Variant under investigation (VUI<\/strong>): a variant with potentially concerning mutations which is also freely spreading through the community in the UK or other countries (known as community transmission)<\/li>\n<li><strong>Variant of concern (VOC):<\/strong>\u00a0a variant that has significant characteristics, such as increased transmissibility, severity or ability to infect a person<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The Covid-19 Genomics UK Consortium (COG-UK)\u00a0<a href=\"https:\/\/www.cogconsortium.uk\/cog-uk\/about-us\/\">carries out the sequencing of SARS-CoV-2 variants<\/a>, in collaboration with UK public health agencies, academic institutions, the Wellcome Sanger Institute, Lighthouse Labs and NHS laboratories. The UK Health Security Agency\u2019s\u00a0<a href=\"https:\/\/www.gov.uk\/guidance\/new-variant-assessment-platform\">New Variant Assessment Platform<\/a>\u00a0aims to support other countries strengthen their genomic sequencing capacity. This could be by building on existing infrastructure or sequencing and analysing samples in the UK if there is no in-country capability.<\/p>\n<p>&nbsp;<\/p>\n<p>For a more detailed discussion about Covid-19 variants, see the Parliamentary Office of Science and Technology\u2019s briefing,\u00a0<a href=\"https:\/\/post.parliament.uk\/sars-cov-2-virus-variants-a-year-into-the-covid-19-pandemic\/\">SARS-CoV-2 virus variants: a year into the COVID-19 pandemic<\/a>.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/commonslibrary.parliament.uk\/research-briefings\/cbp-9400\/\"> <button tabindex=\"-1\" class=\"purple_button\">Visit House of Commons Library<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">Whitepaper: Why data matters to small hospitality businesses<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>IoH business partner, Zonal have produced this Whitepaper.<\/p>\n<p>&nbsp;<\/p>\n<p>Data is an incredibly valuable tool for small venues.<\/p>\n<p>&nbsp;<\/p>\n<p>It can be used to improve any and every aspect of your business \u2013 grow margins, cut waste, streamline processes, acquire new customers, improve customer service and much, much more.<\/p>\n<p>&nbsp;<\/p>\n<p>Nowhere, however, is data more valuable than when it comes to your customer journey. Data allows you to better understand your guests, helping you to remove their pain points, personalise their journey and create a more relevant experience which ultimately increases the likelihood they will become a loyal customer that returns again and again.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.zonal.co.uk\/resources\/whitepaper-why-data-matters-to-small-hospitality-businesses\/?utm_source=institute+of+hospitality&#038;utm_medium=email&#038;utm_campaign=Pubs&#038;utm_content=IOH\"> <button tabindex=\"-1\" class=\"purple_button\">Download the full whitepaper<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">New rules for importing goods from the EU from 1st January 2022<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>Keep your business moving.<\/p>\n<p>&nbsp;<\/p>\n<p>Get ahead of new rules for doing business with the EU<\/p>\n<p>&nbsp;<\/p>\n<p>Businesses moving goods from the EU to Great Britain (GB) need to prepare for import control changes which will take effect from 1 January 2022.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2021\/11\/New-rules-for-importing-goods-from-the-EU-from-1st-January-2022.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Access the guidance<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">Outlook for the Foodservice market<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>Alix Partners and EP Business in Hospitality report in the food service market. The report launched on the 11 November 2021, looks at key trends and how the industry is set to continue its recovery from the pandemic through 2022.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2021\/11\/Foodservice-Growth-Event-2021.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Access the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">Labour and skills market in the UK economy<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>This Institute of Hospitality market intelligence brief presents a range of research and data sources to provide our members with an overview of the developing picture of the labour market and skills shortage in the UK.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2021\/11\/market-intelligence-skills-shortage-uk-economy2.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Access the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">House of Commons Briefing Paper | Hospitality industry and Covid-19<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>A House of Commons briefing paper on the hospitality industry and Covid-19 by Georgina Hutton and Niamh Foley covering:<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li>Hospitality industry in the UK<\/li>\n<li>Impact of Covid-19 on hospitality industry<\/li>\n<li>Support for the hospitality industry<\/li>\n<\/ol>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2021\/09\/Hospitality-House-of-Commons-Briefing.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Access the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">Spotlight on Hospitality 2019<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>Our annual complimentary market report available to all members, ensuring you are the best-informed individuals in the industry. Examining both the UK and global performance within the hospitality sector, this 64-page report provides a concise summary of annual facts and figures covering foodservice, hotels, tourism and human resources. The data is accompanied by expert commentary with an eye on what we can expect in 2019.<\/p>\n<p>&nbsp;<\/p>\n<p>Non-Members \u2013\u00a0<a href=\"https:\/\/www.instituteofhospitality.org\/product\/spotlight-on-hospitality-2019\/\">Purchase a copy of the report<\/a>\u00a0for \u00a349 from our shop or\u00a0<a href=\"https:\/\/www.instituteofhospitality.org\/membership\/new-members\/benefits\/\">join the Institute of Hospitality<\/a>.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/login\/?action=mepr_unauthorized&#038;redirect_to=https%3A%2F%2Fwww.instituteofhospitality.org%2Fwp-content%2Fuploads%2F2019%2F01%2FProtected-Spotlight-on-Hospitality-2019.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">Access the report<\/button><\/a>\n                        <\/div>\n<\/div><div class=\"customizable_text_area_parent full_width padding_top\">\n    <div class=\"fixed_width\">\n        <div class=\"wysiwyg\">\n            <h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"28.8px\">Institute of Hospitality Digest (IHD)<\/h3>\n<p>&nbsp;<\/p>\n<div class=\"news-signpost-details\">\n<p>The Institute of Hospitality acts as a vital bridge between academia and industry.<\/p>\n<p>&nbsp;<\/p>\n<p>Following the successful publication of our inaugural 2017 Institute of Hospitality Digest (IHD), we are now pleased to be able to publish our 2019 (2nd Edition) annual Digest, showcasing students research projects, from our partner\u00a0<a href=\"https:\/\/www.instituteofhospitality.org\/membership\/who-are-you\/college-university\/\" target=\"_blank\" rel=\"noopener\">Education Membership Scheme<\/a>\u00a0colleges and universities.<\/p>\n<p>&nbsp;<\/p>\n<p>The aim of the Institute of Hospitality Digest is to collect the very best academic research and share it with the Institute\u2019s wider community of operators and managers to benefit our industry at large.<\/p>\n<p>&nbsp;<\/p>\n<p>We would like to thank all the students that took part in this year\u2019s incentive and also give special thanks to the students whose work has been successfully published as well as the Institutions that supported them.<\/p>\n<p>&nbsp;<\/p>\n<p>To find out more about incentives like this one and other benefits available to colleges and universities, that are part of our\u00a0<a href=\"https:\/\/www.instituteofhospitality.org\/membership\/who-are-you\/college-university\/\">Education Membership Scheme<\/a>, contact Alistair Sandall FIH, Head of Professional Development \u2013\u00a0<a href=\"mailto:Alistair.Sandall@instituteofhospitality.org\" target=\"_blank\" rel=\"noopener\">Alistair.Sandall@instituteofhospitality.org<\/a>\u00a0or call 020 8661 4925.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"buttons_repeater_parent full_width \">\n    <div class=\"fixed_width\">\n                                    <a href=\"https:\/\/www.instituteofhospitality.org\/wp-content\/uploads\/2019\/02\/Digest-2019.pdf\"> <button tabindex=\"-1\" class=\"purple_button\">View our 2019 Digest<\/button><\/a>\n                        <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2975","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - 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